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Offline flukester71

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Re: michelin road 5 tyres
« Reply #10 on: 28 July, 2019, 12:21:00 PM »
Thanks catford lad i hope they come good and give me a full refund for the tyre..

Offline raYzerman

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Re: michelin road 5 tyres
« Reply #11 on: 29 July, 2019, 03:00:15 AM »
*Originally Posted by catford lad [+]
I think it's standard to send the tyres back before offering a refund because the manufacturer can determine whether the tyre was over or under inflated (I'm sure it was neither). It's a pain I know, but I experienced the same thing with a rear Avon, and I really rate my local tyre guys.
Standard practice here also..... you buy your new tire and await word.

Offline flukester71

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Re: michelin road 5 tyres
« Reply #12 on: 29 July, 2019, 08:19:56 AM »
*Originally Posted by raYzerman [+]
Standard practice here also..... you buy your new tire and await word.
  :028:

Offline catford lad

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Re: michelin road 5 tyres
« Reply #13 on: 29 July, 2019, 08:42:22 AM »
Another thought - If Michelin come back with a no, it might be worth pursuing it further (ie small claims court for the value of the tyre). I think you would need the tyre back in your possession (it's technically still yours after all).
This course of action might still not work in your favour, and there might be much gnashing of teeth involved, so it's a last resort.
Also I'm no legal expert!

Offline flukester71

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Re: michelin road 5 tyres
« Reply #14 on: 29 July, 2019, 07:33:11 PM »
*Originally Posted by catford lad [+]
Another thought - If Michelin come back with a no, it might be worth pursuing it further (ie small claims court for the value of the tyre). I think you would need the tyre back in your possession (it's technically still yours after all).
This course of action might still not work in your favour, and there might be much gnashing of teeth involved, so it's a last resort.
Also I'm no legal expert!
Thanks not sure what i will do as of yet.. Probably trading standards will get a ring :028:

Offline pedro

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Re: michelin road 5 tyres
« Reply #15 on: 30 July, 2019, 12:39:20 AM »
If they say it's not the tyre, then, as it's still yours, ask for it back. That'll possibly put them in a tizzy. If they can't/won't give it back, then tell them they owe you for a perfectly good tyre, by their own admission.

Offline flukester71

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Re: michelin road 5 tyres
« Reply #16 on: 30 July, 2019, 03:02:22 PM »
*Originally Posted by pedro [+]
If they say it's not the tyre, then, as it's still yours, ask for it back. That'll possibly put them in a tizzy. If they can't/won't give it back, then tell them they owe you for a perfectly good tyre, by their own admission.
:028:

 


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