michelin road 5 tyres

[flukester71]

Tried michelin road 5's for the first time this year as the guy told me they are brilliant in the wet,i have always had bridgestone 023 and they are great. But after only around a 1000 miles the back tyre was badly out of shape with the thread pattern all wearing strangely. I contacted the company who supplied and fitted the tyre and they told me to bring it back and they would replace it and send my damaged tyre to michelin to carry out tests on it. But what they failed to mention was that i have to buy the new tyre myself and then at michelins decreation i would get it refunded back if they deemed the tyre faulty.
I am just wondering if this has happened to anyone else and if so what was the end result

Flukie...

[moayling]

I have done about 4000 miles on my road 5’s and they are wearing well with no uneven wear. Always run at 36/42 pressures. I have a mk2

[flukester71]

Thanks for your reply first thing i checked was the pressures which were ok 36 front and 42 back. Must of just been a bad tyre hopefully the new one will not go the same way.

Flukie..

[Pan404]

Sale of Goods Act....

Fit for purpose.... No

Merchantable quality......  No

[flukester71]

Hi i had to fill out a complaint form at the dealers which they say will go back with the tyre to Michelin for tests wherever that is. When i enquired how long this could take i was told not sure 2-3 weeks maybe. Surely i should of got my new tyre fitted free and the dealer take up the issue directly with Michelin.
I have got tyres here before on a couple of occasions but this will be the last

Flukie...

[Pan404]

Give your local Trading Standards a call

[flukester71]

No problem will do

[NJD]

Sounds like a bad dealer to be honest.

Decent one would have inspected tyre on the spot, phoned Michelin and then gone from there.

I wouldn't have payed for a new tyre or fitting: the later is just plain mick taking.

Dealer wants his money back that's his issue, not yours. You paid for goods that haven't met expectations.

As above complain to high heaven. The PR5's aren't cheap, and you've just purchased two with the uncertainty that this one won't do the same as the last.

Make sure F/R tyre are aligned correctly and pressures are correct.

[flukester71]

Thanks for your reply it did piss me off at the time for sure, the guy behind the counter couldnt care less and i was waiting over 90 minutes to have the tyre changed.

Flukie..

[catford lad]

I think it's standard to send the tyres back before offering a refund because the manufacturer can determine whether the tyre was over or under inflated (I'm sure it was neither). It's a pain I know, but I experienced the same thing with a rear Avon, and I really rate my local tyre guys.